A week today I'm seeing M. It's been a while. End of March, in the hotel, is the last time he held me.


I want to enjoy the few hours we have together. Holding hands, kissing, some lunch, shopping, those little things you normal take for granted. I think this will be the last time we see each other before the time comes.

It will be 3 weeks tomorrow of constant positivity and not changing his mind. This is something he tells me every day. He feels stronger than ever.

He's doing his charity walk in June and will be away for 2 weeks, he says he'll be in contact when he can which I didn't expect.

I still have that doubt that he'll find it to hard to leave the girls but he knows no words can make that disappear until he's there in my flat.

Work is painful, agency's are useless and I'm panicking. I think I'm going to do a quick speed typing course. I average about 40 wpm but I could do with being at least 60 wpm. Its a very flexible course up in Holborn and reasonably priced. 

The Bank Holiday looks like its going to be uneventful. BF has confirmed he's working the Saturday and Monday. Great...

Oh yes. My little story of the week. 

Last weekend I was checking off my items on my account and noticed a refund on a dress hadn't credited my account yet. This was over a week.

I visited the store I returned it to for the 'assistant' (there was nothing assisting about it!) said:

"They've had issues with the line and could take up to 3 weeks, you'll just have to wait."

"I can't check anything, you'll have to speak to your bank and wait for it to go in."

"If you call Customer Services they will help you."

Finally.... The best bit.

"If you complain to Customer Services and tell them how angry you are etc blah blah, you'll get some free stuff..." This was the last straw.

I documented this all into a to the point email and letter and sent it off to their complaints department.

The following day lo and behold the money is promptly credited to my account and my email is acknowledge to say its been passed onto the Area Manager. Great.

The call came yesterday and the Area Manager apologised profusely and explained the situation, and would like to send me some vouchers!! It was a bit of a joke as she'd seen the email and what the assistant had said. This wasn't my reason for complaining, just the lack of anyone willing to help. Still I wasn't about to turn them down when I have my eye on a lovely maxi dress...

I'm never one to stand in a shop arguing and I didn't. Why should I have to arguing for some customer service? 

I'm just second guessing the amount now... I'm thinking £20. Not bad for a email and a stamp.